A direct answer.
No runaround.

Contact support

Email lineman-privacy@runlumi.app. Include your iPhone model, iOS version, the LinePaycheck version (shown in Settings > About), and what happened. Cloudjet Solutions Pte. Ltd. operates LinePaycheck.

Do not send unredacted paystubs, employee IDs, bank details, or your full work history. For a calculation question, a fictional example or a redacted screenshot is safer.

Getting the app

LinePaycheck is an iPhone app, free to download from the App Store. Android is not currently offered.

Subscriptions and purchases

• Manage or cancel LinePaycheck Pro: open your App Store subscriptions, or on iPhone go to Settings > your name > Subscriptions. Cancel at least 24 hours before renewal to avoid the next charge. Deleting the app does not cancel a subscription.
• Restore a purchase: on a new or reset iPhone, sign in with the same Apple ID and use Restore Purchases on the LinePaycheck Pro screen.
• Refunds: Apple handles App Store billing and refunds. Request one at reportaproblem.apple.com.

Full subscription terms are in the terms of use.

Your data

• Back up or move to a new iPhone: in the app, go to Settings > Your data > iCloud backup & restore, and save a backup file to iCloud Drive or another location in Files. Restore it on the new device from the same screen.
• Delete your data: use Settings > Delete all local data, or delete the app. LinePaycheck has no account or server copy of your records, so we cannot recover deleted data.

See the privacy policy for details.

Learn more

Step-by-step help for every screen is in the LinePaycheck User Guide, the same guide linked from Settings > About in the app. Also read the payday checking guide, see what the app does, or try the fictional paycheck examples. Questions about your actual agreement or payroll procedures belong with your payroll contact or representative.